Terms & Conditions

By accessing and using the Al Madina Hypermarket website, mobile application, and related services, you agree to comply with and be bound by these Terms & Conditions. If you do not agree with any part of these terms, please do not use our services.

When using our digital platforms, you agree to the following conditions:

• Account ResponsibilityYou are responsible for maintaining the confidentiality of your account details, including your password, and for all activities that occur under your account.
• Accurate InformationAll information provided during registration or checkout must be accurate, current, and complete.
• Prohibited ConductYou may not use our platforms for any unlawful purpose or in any way that interrupts, damages, or impairs the service.

From time to time, we may offer promotional discounts and special offers. These are subject to the following rules:

• Offers are valid only during the stated promotional period and subject to stock availability.
• Al Madina reserves the right to modify or cancel any promotion at any time without prior notice.
• Certain products or categories may be excluded from general promotional discounts.

If you participate in the Al Madina Loyalty Program, points are earned on qualifying purchases and can be redeemed as per the specific program guidelines. Points have no cash value, are non-transferable, and may expire if the account remains inactive for a specified period.

All content, trademarks, logos, and intellectual property displayed on our platforms are the property of Al Madina Hyper Trading Co. or its licensors. You are not permitted to use, reproduce, or distribute any of these materials without our prior written consent.