Privacy Policy

Al Madina Hyper Trading Co. ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website, use our mobile application, or communicate with us via WhatsApp and Meta products.

We collect various types of information to provide and improve our services to you:

• Personal Identification InformationName, email address, and demographic details provided during registration or checkout.
• Mobile Number UsageWe strictly use your mobile number for account verification, order updates, and personalized communications via WhatsApp, ensuring compliance with Meta API guidelines.
• Transaction DataDetails about payments to and from you and other details of products or services you have purchased from us.

We will only send you marketing communications if you have explicitly opted in. By subscribing to our promotional updates, you agree to receive offers and news via email, SMS, or WhatsApp. You have the right to withdraw your consent at any time by replying "STOP" to our messages or adjusting your account settings.

We are fully committed to complying with the Saudi Personal Data Protection Law (PDPL). We ensure that your personal data is processed fairly, securely, and transparently. You hold the right to access, correct, or request the deletion of your personal data at any time.

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. Access to your personal data is limited to those employees, agents, contractors, and other third parties who have a business need to know.